Privacy Policy

Welcome to Shanti Kunjj. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make an inquiry, or book your stay with us.

1. Information We Collect

We may collect the following information:

• Name

• Phone number

• Email address

• Booking details

• Payment information (processed securely through third-party payment providers)

• IP address and browser information

• Any information shared through contact forms, WhatsApp, or email

2. How We Use Your Information

We use your information to:

• Confirm and manage bookings

• Respond to inquiries

• Provide customer support

• Share booking updates and stay-related information

• Improve our website and services

• Comply with legal obligations

3. Payment Information

Payments made through our website are processed via secure third-party payment gateways. We do not store your card or banking details on our servers.

4. Cookies

Our website may use cookies to improve user experience, analyze website traffic, and enhance functionality. You can disable cookies through your browser settings.

5. Sharing of Information

We do not sell or rent your personal information. Your information may only be shared:

• With payment providers for transaction processing

• When required by law

• To protect our rights or prevent fraud

6. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

7. Third-Party Links

Our website may contain links to third-party websites such as payment gateways, maps, or social media platforms. We are not responsible for their privacy practices.

8. Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

9. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us through the contact information provided on our website.